1. Information We Collect

We may collect the following information when you interact with Sama Sculpt:

Personal Information

Full name
Email address
Phone or WhatsApp number
Date of birth (if required)
Gender (optional)
Emergency contact (if applicable)

Booking & Membership Information

Class bookings
Membership details
Class credits
Attendance history
Payment records

Website Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Process bookings and memberships
Manage your account
Contact you regarding your bookings
Respond to your inquiries
Process payments
Improve our services and website experience
Send promotional offers (only when permitted)
Provide customer support
Comply with legal obligations

3. Marketing Communications

With your consent, we may send information regarding:

Promotions
Membership offers
Events
New classes
Studio updates
Wellness tips

You may unsubscribe from marketing communications at any time.

4. Sharing of Information

We do not sell your personal information. We may share your information only with trusted third parties when necessary to operate our business, including:

Booking and scheduling platforms
Payment service providers
Customer support providers
Marketing platforms
Analytics providers
Legal authorities when required by law

All service providers are expected to maintain appropriate confidentiality and security standards.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

6. Cookies

Our website may use cookies to:

Improve website performance
Remember your preferences
Analyze website traffic
Measure advertising effectiveness

You may disable cookies through your browser settings, although some website features may not function properly.

7. Third Party Services

Our website may contain links or integrations with third-party services such as:

Rezerv
Meta (Facebook & Instagram)
Google Analytics
Google Maps
Payment gateways

These services have their own privacy policies, and we encourage you to review them.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Fulfill legal obligations
Resolve disputes
Maintain business records

When information is no longer required, it will be securely deleted or anonymized.

9. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request corrections to inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Request a copy of your personal data
Object to certain processing activities

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our services are intended for individuals aged 18 years and above, or those who have permission from a parent or legal guardian. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Born Pilates

Email: office.bornpilates@gmail.com

WhatsApp: -

Website: https://bornpilates.com/

PrivacyPolicy